At BDS Machines PVT.LTD, We care about our customers and that sentiment is extended even after the purchase of items from BDS-MACHINES.IN. We offer prompt after-sales support which includes warranty claim and repair assistance for complete peace of mind of a customer, for Magnetic Drilling Machines and Beveling Machines.
The foregoing warranties shall be extended strictly to the Buyers of the Products. For the avoidance of doubt, the Seller’s Warranties do not extend to annular cutters and accessories, carbon brushes, carbide inserts and carbide reversible discs.
Seller warrants to promptly repair the Products if defects in manufacturing arise under conditions of normal and proper use and maintenance, provided that: Such defects occur within 1 year (for Products manufactured in Germany) or 6 months (for Products manufactured in India) from the date of purchase;
The Products were purchased for their intended use and were operated and maintained in accordance with the user manual, and were not used in a way which was unsuitable;
The Products were not altered, modified or repaired by third parties;
The Buyer lodges a claim by filling out a warranty claim form which can be downloaded at http://www.bds-machines.com/warrantyform/ and sends it to the Seller at [email protected], and upon examination, the claim is approved or rejected by the technical department;
The Buyer bears the expense for to and from shipping of the Products to the Seller’s designated workshop, the location of which shall be provided to the Buyer at that time;
The defects are not expressly excluded in these Terms.
The Seller’s Warranties shall exclude defects caused by or arising from:
normal wear and tear; armature due to excessive load while drilling; field coil due to excessive load while drilling; non-use of an EARTHING connection; use on the same workpiece where welding machines are connected; contact of the motor with water or coolant or cutting oil;
non-technical operator or unskilled operator; misuse, abuse or improper maintenance, failure to follow operating instructions or use with equipment which it is not intended to be used with; usage by non-technical or unskilled operators; cosmetic or incidental damages; third party alterations, modifications or repairs;
The Seller’s Warranties do not include on-site repair or replacement, or refund of the purchase price. Except as expressly warranted herein, the Products are sold without any other representations, warranties or conditions, including implied representations, warranties and conditions of merchantability, fitness for a particular purpose, title or non-infringement of third-party rights. Except for the limited remedies provided herein earlier, the Buyer assumes the entire risk as to results and performance of the Products. Nothing stated in these Terms shall imply that the operation of any Products will be uninterrupted or error free or that errors will be corrected. Other written representations shall not constitute additional warranties by the Seller.